POLICIES
SHIPPING
At Bellbring, we strive to deliver your orders safely and as quickly as possible. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
* Orders are processed after successful order confirmation. * Order processing generally takes 1–3 business days, excluding Sundays and public holidays. * Orders placed during sales, promotional events, or peak seasons may require additional processing time. * Customers will receive an order confirmation once their order has been successfully placed.
2. Shipping and Delivery Time
* Estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location. * Delivery timelines are estimates and may vary due to the courier service, location, weather conditions, public holidays, or other unforeseen circumstances. * Remote locations may require additional delivery time. * Bellbring cannot guarantee delivery on an exact date.
3. Shipping Charges
* Applicable shipping charges, if any, will be displayed during checkout before the order is placed. * Any free-shipping offers will be subject to the terms and conditions mentioned on the website. * Bellbring may offer free shipping on eligible orders during promotional periods.
4. Order Tracking
Once your order has been dispatched, tracking details will be shared through the contact information provided at checkout, where available.
Customers can use the tracking information to check the latest status of their shipments.
5. Cash on Delivery (COD)
Cash on Delivery is available only for eligible orders and delivery locations.
* Customers must provide accurate contact and delivery information. * Orders may be confirmed through a phone call, SMS, or OTP verification where applicable. * Repeated refusals to accept COD orders may result in restrictions on future COD purchases.
6. Incorrect Address or Failed Delivery
Customers are responsible for providing a complete and accurate shipping address and contact number.
If a shipment cannot be delivered due to an incorrect address, an unavailable recipient, or repeated failed delivery attempts, the courier may return the shipment to Bellbring.
Additional shipping charges or restrictions on re-shipping may apply where permitted and communicated to the customer.
7. Delayed, Lost, or Damaged Shipments
If your order is delayed, appears lost, or arrives damaged, please contact Bellbring Customer Support with your order number and relevant details.
We will coordinate with the delivery partner to investigate the issue and determine the appropriate resolution.
8. Order Cancellation
Order cancellation requests should be submitted as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.
Approved cancellations and refunds will be handled according to Bellbring’s applicable cancellation and refund policies.
9. Contact Us
For shipping-related questions or assistance, please contact Bellbring Customer Support through the contact details provided on our official website.
Bellbring – Wear Your Statement.
RETURNS & EXCHANGES
At Bellbring, we want you to be satisfied with your purchase. Please read our return policy carefully before placing an order.
1. Return Eligibility
* Return requests must be submitted within 2 days (48 hours) of receiving the order. * Products must be returned in their original condition, unused, unworn, unwashed, and undamaged. * All original tags, labels, and seals must remain attached and intact. * Products that do not meet these conditions may not be eligible for return.
2. Strict 2-Day Return Period
Return requests submitted after 2 days (48 hours) of delivery will not be accepted under any circumstances. Customers are requested to inspect their products and submit any eligible return request within the specified period.
3. Return Process
To request a return, please contact Bellbring Customer Support within the eligible return period and provide your order number and reason for the return. Our team will review your request and share the next steps.
4. Inspection and Approval
All returned products are subject to inspection. Bellbring reserves the right to reject a return if the product has been used, washed, damaged, or returned without its original tags, labels, or seals.
5. Refunds
Refunds for approved returns will be processed according to Bellbring’s applicable refund policy. Refund timelines and the refund method will be communicated after the return is approved.
6. Contact Us
For return-related assistance, please contact Bellbring Customer Support through the contact details provided on our official website.
Bellbring – Wear Your Statement.
PRIVACY
At Bellbring, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, or place an order, we may collect the following information:
* Personal Information: Name, email address, phone number, billing address, and shipping address. * Order Information: Products purchased, order history, order status, and return or refund requests. * Account Information: Login details and verification information required to maintain account security. * Payment Information: Payment status, transaction references, and related payment details provided by our payment service providers. * Technical Information: IP address, browser type, device information, website usage data, and cookie information, where applicable.
We collect only the information reasonably necessary for our business operations and the purposes described in this policy.
2. How We Use Your Information
Bellbring may use your information to:
* Process, confirm, and deliver your orders. * Manage payments, Cash on Delivery orders, cancellations, returns, and refunds. * Create and maintain customer accounts. * Verify customer identity through OTP or other security measures, where enabled. * Send order confirmations, shipping updates, and important service notifications. * Respond to customer support requests. * Improve our website, products, and shopping experience. * Prevent fraudulent transactions, unauthorized access, and misuse of our services. * Send promotional messages or offers where permitted and, when required, with your consent.
3. Payment Security
Payments made through our website may be processed by third-party payment service providers.
Bellbring does not intend to store complete payment card details, CVV numbers, or other sensitive payment credentials on its own servers. Such information may be handled by the relevant payment provider in accordance with its security practices and applicable requirements.
Payment methods and available options will be displayed during checkout.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
* Keep your shopping cart and session working. * Remember relevant preferences. * Maintain login security. * Understand website performance and usage. * Improve website functionality.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Sharing of Information
Bellbring does not sell customers’ personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
* Delivery Partners: To ship and deliver customer orders. * Payment Providers: To process transactions and payment refunds. * OTP and Communication Providers: To verify phone numbers and send service messages. * Website Hosting and Technology Providers: To maintain website operations, security, and data storage. * Legal and Government Authorities: When disclosure is required by applicable law or a lawful request.
We expect service providers to handle information appropriately and only for relevant purposes.
6. Data Storage and Security
Bellbring takes reasonable technical and organizational measures to protect customer information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, legal compliance, and legitimate business requirements.
7. Customer Rights and Choices
Subject to applicable law, you may have the right to:
* Request access to your personal information. * Request correction of inaccurate or incomplete information. * Request deletion of personal information where applicable. * Withdraw consent for processing where processing is based on consent. * Opt out of promotional communications. * Raise a privacy-related complaint or grievance.
Certain information may need to be retained to comply with legal obligations or resolve disputes.
To exercise your rights, please contact Bellbring through the customer support details published on our website.
8. Third-Party Services and Links
Our website may use or link to third-party services, including payment gateways, delivery partners, OTP providers, and external websites.
These third parties may process information under their own privacy policies. Bellbring is not responsible for the privacy practices of independent third-party websites or services.
We encourage customers to review the relevant policies before using those services.
9. Children’s Privacy
Our website is intended for customers who can legally enter into transactions under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
If you believe that a child has provided personal information unlawfully, please contact us so that we can review the matter and take appropriate action.
10. Changes to This Privacy Policy
Bellbring may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
11. Contact and Privacy Complaints
For questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Bellbring through the official contact details provided on our website.
Please include sufficient information about your request so that we can identify and address the issue.
Bellbring – Wear Your Statement.
TERMS
Welcome to Bellbring. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. General Information
Bellbring operates an online clothing store offering fashion and lifestyle products through its website.
Throughout these Terms & Conditions, “Bellbring,” “we,” “our,” and “us” refer to Bellbring, while “you” and “customer” refer to anyone accessing our website or purchasing our products.
2. Eligibility
By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are below the age of majority, you may use the website only with the involvement and supervision of a parent or legal guardian, as required by applicable law.
3. Products and Descriptions
* We make reasonable efforts to display accurate product descriptions, photographs, colours, sizes, and prices. * Actual product colours may vary slightly depending on your screen or device settings. * Product measurements and fit may vary within reasonable manufacturing tolerances. * Product availability may change without prior notice. * If a material product description or listing error occurs, we will take appropriate steps in accordance with applicable law.
4. Pricing and Offers
* All prices and applicable charges will be displayed on the website before checkout. * Shipping charges, taxes, and other applicable fees will be shown where required. * Promotional offers, discount codes, and free-shipping offers are subject to their stated terms and validity periods. * Offers cannot be combined unless explicitly permitted. * If a genuine pricing or technical error is discovered, we may contact you to resolve the issue before fulfilment, subject to applicable law and your rights as a customer.
5. Orders and Order Confirmation
Placing an order constitutes an offer to purchase the selected products.
* You must provide accurate contact, billing, and shipping information. * An order confirmation message does not necessarily mean that the order has been dispatched. * We may contact you to verify order details or confirm a Cash on Delivery order. * Orders may be declined or cancelled for legitimate reasons, including stock unavailability, suspected fraud, payment failure, or material listing errors. * If payment has already been collected for an order that is cancelled, the applicable refund will be processed in accordance with our Refund Policy and applicable law.
6. Payments
Bellbring may offer online payment methods and Cash on Delivery for eligible orders.
* Online payments are subject to the terms of the relevant payment provider. * Orders paid online are subject to successful payment confirmation. * Cash on Delivery availability may depend on the delivery location, order value, and other eligibility requirements. * Customers must pay the applicable amount using the selected payment method. * We do not guarantee that every payment method will always be available.
7. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery timelines are estimates and may be affected by courier operations, weather, public holidays, remote locations, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information and cooperating with reasonable delivery verification requests.
8. Returns, Exchanges, and Refunds
Returns and refunds are governed by our applicable Return Policy and Refund Policy.
* Eligible return requests must be submitted within the stated return window. * Products must meet the applicable return conditions, including requirements relating to original tags, seals, and product condition. * Approved refunds will be processed using the applicable refund procedure. * Nothing in these Terms & Conditions limits any mandatory rights or remedies available to customers under applicable consumer-protection laws.
Please review the relevant policy pages before placing an order.
9. Customer Responsibilities
When using our website, you agree to:
* Provide accurate and complete information. * Keep your account credentials and verification codes confidential. * Avoid fraudulent orders, unauthorized transactions, and misuse of promotional offers. * Not interfere with website operations, security, or other users’ access. * Not upload malicious code or attempt unauthorized access to our systems. * Use the website only for lawful purposes.
We may take appropriate action against fraudulent activity or violations of these Terms, subject to applicable law.
10. Intellectual Property
Unless otherwise stated, the Bellbring name, logo, website design, product photographs, graphics, text, and other original content are owned by or licensed to Bellbring.
You may not reproduce, distribute, modify, publish, or commercially use our intellectual property without prior written permission, except where permitted by applicable law.
11. Website Availability
We aim to keep our website available and functioning properly. However, access may occasionally be interrupted because of maintenance, technical issues, hosting problems, security measures, or circumstances beyond our control.
We may update, modify, suspend, or discontinue website features when reasonably necessary, subject to applicable law and existing customer obligations.
12. Limitation of Liability
To the extent permitted by applicable law, Bellbring will not be liable for indirect or consequential losses arising from the use of the website or delays caused by third-party services beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using the website, you acknowledge that you have been provided access to our Privacy Policy. Any processing of personal information will be carried out in accordance with applicable law and the terms described in that policy.
14. Third-Party Services
Our website may rely on third-party services for payment processing, shipping, communication, hosting, and other functions.
Your use of those services may also be subject to their respective terms and policies. We will address issues involving our own services in accordance with applicable law.
15. Changes to These Terms
Bellbring may revise these Terms & Conditions from time to time.
The updated version will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law and will not remove mandatory rights that customers have already acquired.
16. Governing Law and Disputes
These Terms & Conditions are governed by the applicable laws of India.
Any disputes will be addressed through the appropriate legal process and competent forums in accordance with applicable law. Nothing in this section restricts a consumer’s right to approach a forum that has jurisdiction under applicable consumer-protection laws.
17. Contact Us
For questions about these Terms & Conditions, orders, payments, or other website-related matters, please contact Bellbring through the official contact details provided on our website.
Bellbring – Wear Your Statement.